Privacy Policy

At the website associated with Fleet Truck Transmission Repair McAllen, which operates under the domain https://fleet-truck-transmission-repair-mcallen.rgvtruckparts.com and is hereafter referred to as ‘the Company’ or ‘we’, your privacy is of utmost importance. Our Privacy Policy details our commitment to handling personal data responsibly in adherence with various privacy laws, including those from Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.

This policy is comprehensive, covering all aspects of our website, applications, services, and products. It’s important to understand that while this policy applies to our platform, it does not encompass the privacy practices of external platforms, applications, products, or services which may be accessed via links on our site, each with their own distinct privacy policies.

Our processing activities are governed by how you interact with us, including when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites that fall under this Privacy Policy.
  • You engage with us through communications like newsletters, emails, calls, or SMS/texts.

We collect a variety of personal data to provide and improve our services. This includes but is not limited to:

  • Account information you provide when setting up an account.
  • Payment information necessary for processing transactions.
  • Financial details relevant to service contracts or invoices.
  • Purchase histories to enhance customer experience and service offerings.
  • Mobile device identifiers for app functionalities, updates, and analytics.
  • Location data where necessary for services that require geolocation.
  • Feedback you provide to help us improve our products and services.
  • Social media information if you choose to link your account with us.
  • Product information related to the specifications of vehicles or equipment under service.

We collect this data through various means, including user input during interactions, automated technologies when you visit our digital properties, and from third parties, always in accordance with their respective privacy policies.

Our use of cookies is designed to enhance your experience on our website and to help us understand how our site is used for ongoing improvement. These cookies are categorized as Strictly Necessary for core functionalities, Preference to remember user settings, and Analytics to track visitor behavior. Users have the option to manage their cookie preferences via our dedicated Cookie Manager tool.

We adhere to data retention policies that comply with legal requirements and the original purpose of data collection. Once these purposes are fulfilled, we take steps to delete or anonymize your personal data in a secure manner.

To ensure the protection of your personal data, we implement robust organizational safeguards and security measures throughout our operations, including the use of encrypted communication channels and the selection of reliable third-party processors who adhere to strict privacy standards.

We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age, and we do not knowingly collect any personal data from children in this age group.

As a data subject, you have rights conferred by various privacy laws depending on your location. These rights may include the ability to access, rectify, delete, or restrict the processing of your personal data, as well as the right to data portability, object to certain types of processing, non-discrimination, file appeals or complaints, and withdraw consent at any time. To exercise these rights, please reach out to our privacy team with clear instructions regarding your request.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or as required by law. Any changes will be posted on our website, and we encourage you to review the policy periodically for updates.

For any inquiries, unsubscribe requests, or data-related questions, please feel free to contact our privacy team via email at contact@fleet-truck-transmission-repair-mcallen.rgvtruckparts.com or through written correspondence to the address provided on our website.